Our Care Team Members

Meet Our Trusted Team: Caregivers, Employee Care Managers and Client Care Managers

 

When you become a client of Heritage Care Advocates, you don’t just get matched with a caregiver. You work with a full team of qualified, experienced care professionals who will ensure the highest standards of care are met throughout the length of service.

 
A Heritage Care Advocates of West Texas care team comprised of Employee and Client Care Managers will work closely with you and your family members to ensure the perfect caregiver is selected to best suit the needs, interests and preferences of your loved one.

The team is available 24/7 to address any client or family members’ needs or concerns for your total peace of mind.

Employee Care Managers

Employee Care Managers or Staffing Managers are responsible for training, recruiting, scheduling and expertly matching caregivers with clients. They work with Client Care Managers to oversee all aspects of staffing, supervising and coordinating client care.

Client Care Managers and Employee Care Managers are available 24/7 for all clients’ needs. Call Us Today!

Client Care Managers

Client Care Managers oversee clients’ care, ensuring the highest standard of professionalism from all members of the care team are met. He or she works directly with families to make sure clients are happy over the course of our service, perform a comprehensive in-person evaluation and create a care plan that will best serve the needs of the client. Client Care Managers can also coordinate between health care professionals and maintain clear lines of communication to the family.

Caregivers

Our caregivers are highly experienced, thoroughly trained and personally committed to their clients. We offer a robust roster of caregivers with a diversity of experience, skills, personalities and credentials, including CNAs, LVNs and even RNs. We are able to expertly match the right caregiver to each client’s needs and personal preferences. Caregivers are employees of Heritage Care Advocates. We manage our caregivers’ employment insurance, taxes and workers’ compensation so you don’t have to. As a responsible organization, we also bond and insure our employees and are happy to give you a copy of our certificates of insurance as proof of the various coverage plans we provide for our caregivers.

why Choose
Heritage Care
Advocates ?

Complete Flexibility

Many clients have a caregiver only during the night, on weekends, or for transportation to medical appointments. Heritage Care Advocates is totally flexible and happy to provide care whenever and wherever needed.

Experience, Empathy, & Safety

Our experienced caregivers provide clients with safety, companionship, and emotional support. They are devoted to the total health and happiness of their clients.

Care Away From Home

Our caregivers can also provide companionship and monitoring for safety during hospital stays. We can even accompany our clients on vacations, enabling them to travel safely and independently.

Peace of Mind For the Family

You can enjoy peace of mind knowing that a reliable, qualified caregiver is caring for your loved one. Our care team works with family members to provide complete transparency and is on call around-the-clock should anything arise.

No Long Term Contracts

There is no long-term commitment with Heritage Care Advocates. Use our services for only as long as you need them and are 100 percent satisfied.

Expert
Matching

Heritage Care Advocates offers a roster of hundreds of caregiver with the right experience and skills to fit your family’s needs. However, personality matching is just as important! We strive to find the right personality fit for our clients and will select another caregiver for any reason – no questions asked!

Make sure you choose
the right home care
agency for you.

Read our Home Care Company Checklist to help you perform your due diligence to find the right care for your family. Not all home care companies are alike and this checklist will help you fully vet your options before you choose care for your loved one.

Download our full checklist here.